Lightwave LINK
The Lightwave app. Storm cams. Plan details. A real person on chat.
Free in the App Store and on Google Play. Full access for first responders and active duty military, customer or not.
What Lightwave LINK does.
Lightwave LINK is the companion app for Alabama Lightwave broadband customers and the public safety community across Bibb, Chilton, and Choctaw counties. Live weather feeds from our towers, your plan and network health on one screen, and a direct chat line to the Centreville support team. It is in your pocket so the network is in your pocket.
Four reasons people open it.
Live storm cams
Watch the weather from our towers.
Real-time video streams from observation points across the Lightwave footprint. Useful before the morning commute, indispensable when a system rolls through. Free for everyone in the coverage area, customer or not.
Plan & network health
Your account, your tower, your network.
See your current Lightwave plan, your renewal date, your tower's current status, and outage or maintenance notices, all on one screen. No portal logins, no support ticket round-trips.
Real-time support chat
Tap to talk to a person in Centreville.
In-app chat opens a direct line to the Alabama Lightwave support team. No bots, no scripts, no overseas call center. A real person on the other side of the message, at 38 Court Square West.
Free for first responders
Law enforcement, fire, EMS, and military.
Complimentary access to Lightwave LINK for sworn officers, firefighters, EMS, dispatchers, and active duty military across our coverage area. Customer or not. Email info@alabamalightwave.com to request access.
Get the app.
iPhone or Android. Free. The first thing you'll see is a live look at the sky over your town.