Field Technician
Install, maintain, and repair the Alabama Lightwave wireless network. Mount radios on customer roofs, configure WiFi, climb towers when needed, and respond to outage calls. You're the face customers see at install and the hands keeping the network up the rest of the time.
What you'll do
- Install wireless radios and antennas on customer roofs, eaves, and outbuildings
- Run interior cable from the radio to the customer router and configure WiFi
- Maintain, repair, and upgrade equipment on Lightwave towers across our service area
- Respond to service calls and outages, including on-call rotation for after-hours work
- Troubleshoot customer connections on-site and remotely with the network team
- Keep your work truck stocked, organized, and roadworthy
- Document every job in our ticketing system before you leave the address
What we're looking for
- Comfortable working at heights on roofs and ladders for customer installs
- Basic networking knowledge: IP addressing, WiFi setup, cable troubleshooting
- Valid Alabama driver's license, clean driving record, reliable personal transportation while in training
- Willingness to participate in an on-call rotation for after-hours outages
- Communicates clearly and politely with customers in their home
- Prior tower, low-voltage, cable, HVAC, or electrical work is a plus, not a requirement
Nice to have
- Bucket-truck experience
- Existing customer-service or trade background
- Experience with Mikrotik, Cambium, or Ubiquiti equipment
- Live within Bibb, Chilton, or Choctaw counties
Tower climbing is not expected of you on day one. If you want to grow into tower work as your career progresses, we offer a paid training path to the certifications required, and we pay you to do the training.
What we offer
Competitive hourly rate plus overtime
- Competitive hourly rate, paid weekly
- Overtime at time-and-a-half for hours over 40
- On-call premium for after-hours work
- Paid time off
- Every federal holiday off, regardless of tenure
- Work truck, ladder, tools, and PPE provided once you're trained
- Paid training and on-the-job certifications