Plain answers. About the network, the bill, and the people behind both.

Alabama Lightwave is a locally-owned wireless internet service provider headquartered at 38 Court Square West in Centreville, Alabama. Founded in 2019. We deliver internet, landline phone, and business connectivity across Bibb, Chilton, and Choctaw counties, and we build dedicated enterprise circuits on a build-to-suit basis across Alabama and the surrounding states.

No. Alabama Lightwave is fixed wireless. We send your connection across a few miles of Alabama sky between our local tower and a small antenna mounted at your address. No satellite, no dish pointed at space, no 600-millisecond latency. Most customers see ping times between 10 and 30 milliseconds.

Starlink bounces your signal up to a satellite in low orbit and back. We send it a few miles across Alabama sky to a tower we own and maintain. Latency is lower, the network is owned and operated by people in your town, and the price does not change month to month. We do support Starlink as a redundant failover medium on Lightwave ENTERPRISE multi-path circuits when a customer wants belt-and-suspenders uptime.

Alabamians. Founded by Josh Lambert in 2019 and still owned by the same people who answer the phone, dispatch the trucks, and walk in the door at 38 Court Square West every morning.

38 Court Square West, Centreville, Alabama 35042. Two blocks from the Bibb County Courthouse. Walk in any time Monday through Friday, 9am to 5pm CDT.

Bibb, Chilton, and Choctaw. Eight active towns at the moment: Centreville, Brent, Eoline, Six Mile, Woodstock, Jemison, Thorsby, and Butler. Lightwave ENTERPRISE builds dedicated circuits on a build-to-suit basis across Alabama, Georgia, Florida, Tennessee, and Mississippi.

Because pricing depends on what we can actually deliver to your house: line of sight, the kind of radio we use at your spot, distance to the nearest tower. We do not advertise a number we cannot back up. Check your address and you will see the real price for your spot.

No. The price on the plans page is the price on the bill. Taxes included. Forever.

Not unless you change plans. The price you sign at is the price you pay, for as long as you stay on that plan. No teaser pricing that doubles in month thirteen, no quarterly mystery surcharges.

No. Every Alabama Lightwave plan is month to month. Cancel any time, for any reason. We earn the next month every month.

Yes. No caps, no throttling, no soft caps that quietly squeeze you in week three. Whatever you use, you use.

Yes. Move up or move down any month, no fees. Tell us and we change it on the next bill.

The plan supports up to a gigabit when the link between your address and our tower can deliver it. Some addresses run a full gig, others top out lower depending on the radio type and the path. We tell you the real number for your spot before you sign anything.

Up to a gigabit at addresses our network can run that fast. Most households run our Plus tier (up to 200 Mbps) comfortably for a full house: HD streaming, work calls, gaming, multiple devices. Heavier households move to MAX. The availability checker shows the real number for your spot.

It is what we built it for. Lightwave Plus is the right starting tier for most remote workers, with low-latency peering at MGMIX in Montgomery so video calls stay smooth. We can add a static IP if your employer’s VPN requires one.

Yes. We peer at MGMIX in Montgomery, which sits on the same fabric as Hurricane Electric and most major game backbones, so your packets get where they are going in one short hop. Real customers have clocked ping under 20 milliseconds to popular game servers.

We run wireless tower-to-roof, so there is no buried cable for a backhoe to cut, no aerial drop to come down with a tree, and no copper for thieves. Our network peers at MGMIX in Montgomery, the same internet exchange Meta and Hurricane Electric use. The result is a connection that often feels more responsive than fiber and has fewer of fiber’s rural-Alabama failure modes.

The Montgomery Internet Exchange, established 2016. Alabama’s first internet exchange point and one of only four in the Southeast. Members peer directly with major content and cloud networks, which means traffic to those destinations takes a shorter, more reliable path. We peer there. Most carriers in rural Alabama do not.

LibreQOS is a real-time traffic-shaping system that runs on every Alabama Lightwave tower. It manages bandwidth fairly across customers, kills bufferbloat, and keeps interactive traffic (voice calls, gaming, screen sharing) responsive even when somebody on the network is pulling a huge file. Most ISPs do not run this. We do, on every tower.

Our towers run on battery with generator backup at critical sites, so the network stays online when the grid does not. We also run the Lightwave LINK app, which streams live storm cameras from our towers (free for customers) even when the power is out at your house.

Lightwave TALK is a real landline phone service we deliver over our own network. $25 a month, all in, forever, for Alabama Lightwave internet customers. $40 a month, all in, for households on a supported third-party internet provider. Keep your existing phones, keep your number.

Yes. Number porting is free, and we handle the paperwork with your old carrier so you do not have to.

No. TALK works on selected third-party internet providers at $40 a month. Install fees are higher off-network ($250 in most cases, $350 if you are on Starlink) because we have to ship and configure a phone gateway instead of using our own radio.

The tower itself stays online with battery and generator backup. The phone gateway at your house needs power, so a brief outage does not drop a call, but a long outage will unless your gateway is on a UPS. Worth pairing with a small UPS if you rely on the line during storms.

Voicemail, caller ID, call waiting, three-way calling, call forwarding, do-not-disturb, and anonymous-call rejection. All included in the $25 (or $40 off-network). No upgrade tiers, no add-ons, no upsells.

Yes on Lightwave Business MAX and on every Lightwave ENTERPRISE circuit. SLAs cover uptime targets, response time, and mean time to repair, with the terms written into the contract. Essential and Plus tiers come with priority local support but no formal SLA.

Yes on every Alabama Lightwave business plan, and on every ENTERPRISE circuit. ENTERPRISE includes a /29 IPv4 block standard, with larger blocks and native IPv6 available. We support BGP with customer ASNs.

Dedicated, symmetric internet access built and provisioned for a single business. The bandwidth on the contract is the bandwidth you get, all day, every day. No oversubscription, no neighbor effect, no slowdown at 7pm when the block lights up. Standard turn-up options are 100M, 500M, 1G, and 10G symmetric, with higher capacities available where the topology supports it. Includes a written SLA, static IPv4 and IPv6, MGMIX peering, and the option to converge multiple paths (microwave, fiber, Starlink, 5G/LTE) into one managed circuit. Learn more on the enterprise page.

Yes, when the address requires it. We extend fiber from existing routes, partner with third-party fiber owners when their footprint gets us closer, and pull new fiber where it makes sense. If there is no existing tower, water tank, rooftop, or fiber path to your building, we will build the steel. We do it ourselves, we do not wait on a grant cycle.

Yes. For high-reliability sites we design multi-path circuits that combine our microwave backhaul, fiber, Starlink, and 5G/LTE, all converged into a single managed circuit that preserves your IP space and routing across every failover. If one path drops, the others carry the load and your sessions stay up. One circuit, multiple media, one IP block.

Yes. We run BGP with customers who want it, advertise your own prefixes, support transit and multi-homing scenarios, and hand off via eBGP. Our network is AS395673, originating 23.190.168.0/24 (IPv4) and 2602:f815::/40 (IPv6), with upstream transit from Uniti Fiber (AS13760) and GIGSOUTH (AS2728) plus direct peering at MGMIX.

Alabama is home. We deliver Lightwave ENTERPRISE on a build-to-suit basis across Alabama, Georgia, Florida, Tennessee, and Mississippi. Availability is address-by-address and confirmed by site survey.

Depends on what is at the address. If we already have tower coverage or fiber within reach, turn-up is a few weeks. New construction, new tower work, or third-party fiber pulls run longer. When the deadline is hard, we move fast. We give a real timeline after the site survey, not a guess on the call.

38 Court Square West, Centreville, Alabama 35042. Walk in any time Monday through Friday, 9am to 5pm CDT, or send a resume through the careers page.

No. We hire on attitude, skill, and the willingness to learn. Plenty of our team came up through trades, retail, sales, or the military. If you can do the work, we do not care what is on a transcript.

No. You need to live within a reasonable drive of Bibb, Chilton, or Choctaw counties so you can reach your daily route or service area. We have team members across all three counties.

Two to four weeks of paid training, depending on the role. Technicians shadow an experienced installer and work toward independent installs. Sales reps spend time with our top producers and learn our products, coverage, and CRM.

Yes. As we add towers and territory, we add lead roles, ops roles, and specialty positions like enterprise sales and network engineering. Most senior people on the team started in entry-level field or sales positions.